Privacy Policy

Last updated: January 15, 2025

Introduction

BitSafe ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital asset yield management services. This policy applies to all users of our platform, including institutional clients and individual investors.

By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Company information and position
  • Financial information (assets under management, investment experience)
  • Identity verification documents (KYC/AML compliance)
  • Tax identification numbers and relevant tax documentation
  • Digital wallet addresses and transaction history

Technical Information

  • IP address, browser type, and operating system
  • Device information and unique identifiers
  • Website usage data and analytics
  • Login credentials and session information

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and maintaining our yield management services
  • Processing transactions and managing your investments
  • Compliance with regulatory requirements (KYC, AML, tax reporting)
  • Customer support and communication
  • Risk assessment and fraud prevention
  • Service improvement and product development
  • Marketing communications (with your consent)
  • Legal compliance and dispute resolution

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist in providing our services
  • Regulatory Authorities: Government agencies as required by law
  • Partner Funds: Hedge funds and trading firms for investment purposes
  • Legal Requirements: In response to legal processes or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement comprehensive security measures to protect your information:

  • Advanced encryption for data transmission and storage
  • Multi-signature wallet security for digital assets
  • Regular security audits and penetration testing
  • Access controls and employee training
  • Secure data centers with 24/7 monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Portability: Request transfer of your data to another service
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at privacy@bitsafe.finance. We will respond to your request within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including standard contractual clauses and adequacy decisions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@bitsafe.finance

General Contact: contact@bitsafe.finance

Address: DLC (BVI) Holdings Ltd